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Got a question for us? It is probably here!
Can I access my portal from any of my personal devices?
If you are on our web-based platform, you can use it on any of your personal devices including iPhone, iPad, Android or your laptop or desktop. Your data all syncs. If you are on our software-based platform, you can only use and activate it on one device.
Basics
  • What does "Crack the NBDE" do?
  • Will "Crack the NBDE" estimate my score?
  • How will "Crack the NBDE" help me improve my scores?
  • Can I access my portal from any of my personal devices?
  • Do I need an internet connection to use the program?
  • How many times will I be able to take each test?
  • Does "Crack the NBDE" have a score guarantee?
  • How long are your memberships?
  • Is my personal information safe?
  • What is the policy for refunds?
Purchasing
  • How do I sign up for Crack the NBDE?
  • How quick will I receive my order?
  • Any deals if my dental school class wants to sign up?
  • How can I give "Crack the NBDE" as a gift/present?
Using
  • How can I access my NBDE account?
  • Will I be able to pause the test?
  • Where do I view the explanations in my package?
  • What is the correlation of my practice scores vs real test?
  • How are my exam scores tabulated?
Software Troubleshooting (2005-2018 orders)
  • End of Life Announcement for 2005-2018 Software Orders & Invalid License Key Errors
  • Can I upgrade to your new 2020 web-based platform from the 2005-2018 software?

Still have questions?

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